Aplicaciones Web 2.0. están siendo desperdiciadas por los profesionales de los departamentos de sistemas en las empresas tradicionales. IDC IT Forum & Expo Boston,

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Posted: June 7th, 2007 under Web 2.0. Time to wake up to Web 2.0 By Jeff Kelly, Associate Editor

When he started his first job, Dennis Moore was, as he put it, a task worker. Aside from a 10- or 15-minute briefing at the start of his shift on the Proctor & Gamble factory floor making soap, Moore had access to little, if any, information once he was on the clock. But times have changed. Speaking today at the IDC IT Forum & Expo in Boston, Moore, now general manager of emerging solutions at SAP, spoke of the rise of the information worker, one who not only expects but also needs constant access to company information to successfully do his or her job. Even in manufacturing environments, information workers are quickly replacing task workers. Moore said he recently visited a GE plant where employees sport wrist-mounted computers to keep up to speed on company developments. So how do you foster a work environment that stresses access to real-time information, knowledge sharing and employee collaboration? You guessed it: Web 2.0. Blogs, RSS and wikis are the equivalent today of the PC and voicemail 20 years ago, Moore said, and are the tools that will enable information workers to do their jobs more efficiently than ever before. Surprising then, or is it, that of the 50 to 60 attendees listening to Moore's presentation, exactly zero raised a hand when Moore asked how many currently worked at a company that uses any Web 2.0 technologies. Even more flabbergasting, only half said they even had a reasonable grasp of what Web 2.0 means! And this is a room full of IT pros! Moore even had to explain what RSS was, and by the looks on some of the faces in the crowd, it was clear that it was news to them. During the same presentation, though, Moore cited an IDC survey that found that 45% of companies are at least experimenting with blogs, 43% with RSS and 35% with wikis. How can this be? How can the percentage of Web 2.0 users in a room full of IT pros be 0%, and the percentage of companies as a whole using Web 2.0 technologies hover somewhere near the 40% mark? The answer: More and more employees are bringing Web 2.0 technologies into the enterprise without the involvement of IT. Even within IT departments, Moore said, rouge workers are experimenting with blogs and wikis for work purposes without IT managers even being aware of it. The problem, of course, is that when employees introduce unauthorized technologies to the workplace, the risk of a security breach or accidental noncompliance goes up enormously. And who's ultimately held responsible? The IT department, in general; CIOs and IT managers, specifically. Blogs and wikis aren't going away, on that everyone can agree. And while I've written before and still believe that it'll be some time before Web 2.0 technologies penetrate the enterprise mainstream, it seems clear to me that it's high time IT pros wake up to the coming Web 2.0 wave before it topples them and their careers.

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